Compliance simulation · Scored conversation evidence
Direct Debit Increase Confusion
This simulation drops your people into a high-pressure conversation — unscripted, face to face — and scores how they actually handle it.
No modules. No multiple choice. Evidence of what your people actually do under pressure.
Watch a 2-minute example attempt — then see how it’s scored
“But my balance is over £160 in credit! Why do I need to pay more right now?”
Behavioural score
72 / 100
In the live version, the AI is fully unscripted. It reacts to whatever your adviser says — including silence, deflection, and the wrong answer.
Trusted by compliance and people leaders at MiQ · OVO Energy · Kao · Alliance Manchester Business School
What gets tested
The judgement calls this conversation demands — recognising the risk, responding well under pressure, and escalating correctly — the behaviours your policy assumes but never verifies.
What you get back
A scored transcript the moment the conversation ends. Individual and cohort-level evidence you can put in front of an auditor or regulator.
Why now
Attestation says people read the policy. It says nothing about what they’d do when the offer is made. This closes that gap — before a regulator or an incident does.