The Conversations That Cost You Six Figures. Are Your People Ready?
AI-powered conversation simulations that prove your workforce can handle what matters most. Not tick-box training. Not e-learning completions. Behavioural proof that your people are ready.
Pressure Pack
14-Day Rapid Diagnostic | 20–50 Participants
See how your people actually perform when the pressure is on. Then use the data to decide what happens next.
Most clients run their first Pressure Pack after a trigger: new regulation coming into force, a team expanding fast, growing pressure to close deals, or a board question nobody could answer. If something prompted you to look at this page, that is probably your trigger.
What you get
- 3 high-stakes scenario simulations deployed to your target cohort
- AI-scored transcripts showing exactly how each person responded
- Readiness Heatmap: who is ready, who is not, and where the gaps are
- Behavioural breakdown by team, role, or region
- Executive summary with clear recommendations
- 100% fee credit toward an annual subscription
Continuous Readiness
Annual Platform Licence | Modular Pricing
Keep your workforce sharp all year. Deploy simulations across every area that matters and track readiness over time.
Everything in Pressure Pack, plus
- Modular scenario packs across compliance, management, and commercial skills
- Scheduled readiness cadence: quarterly, monthly, or event-triggered
- The Evidence Vault: every transcript, every score, always audit-ready
- Automated remediation workflows for those who fall short
- SSO and API integration
- Unlimited headcount coverage across your organisation
Enterprise Readiness
Governance-Grade Partnership
Board-level confidence that your people are ready for anything. Built for organisations under intense scrutiny.
Everything in Continuous Readiness, plus
- Bespoke scenario architecture designed around your specific risk profile
- Quarterly Board Readiness Reports
- Regulatory response priority access
- Dedicated Readiness Success Manager
- Custom data retention and governance policies
- Multi-entity and cross-jurisdictional deployment
The Conversations That Go Wrong Cost More Than the Ones That Never Happen
Every day, your employees face moments that can make or break your business. A badly handled harassment complaint. A gift accepted without thinking. A sales call that falls apart.
These are not hypothetical. They are happening now.
Anti-Bribery
Scenario
A supplier offers your site manager tickets to the rugby. He accepts. Nobody reports it.
What goes wrong
Under the Bribery Act, your organisation is liable unless you can prove "adequate procedures" were in place. E-learning completion certificates have already been rejected as evidence of adequate procedures in court.
The cost
Unlimited fines. Debarment from public contracts for up to 5 years. Criminal prosecution of directors.
Sexual Harassment
Scenario
A team leader makes repeated comments about a colleague's appearance. She raises it informally. Her manager freezes.
What goes wrong
The manager has never practised this conversation. He downplays it, tells her to "not take it personally." She goes to tribunal.
The cost
The UK government estimates the average cost of a sexual harassment tribunal claim at £27,000 to £45,000, often reaching far higher. Add the 25% compensation uplift if you cannot demonstrate "reasonable steps" under the Worker Protection Act.
The Management Conversation That Keeps Your Best People
Scenario
A high performer is slipping. Their manager has practised this exact conversation on the platform. She addresses it within a week, directly and with empathy.
What readiness looks like
The employee feels heard. Performance recovers. Nobody resigns. The manager's transcript shows exactly how she handled it, and her approach becomes a coaching example for the rest of the team.
What it saves
Replacing a single mid-level employee costs between 50% and 200% of their annual salary. For a £50,000 role, that is £25,000 to £100,000 you never have to spend.
The Sales Call That Closes
Scenario
Your rep gets one shot at the discovery call. She has already practised this objection three times on the platform. She asks the right question. The prospect leans in.
What readiness looks like
The deal closes. You can see exactly why in the transcript. Her approach gets shared with the team. Next quarter, three more reps handle the same objection the same way.
What it's worth
Research shows 40% to 60% of deals are lost not to competitors but to "no decision." If your average deal is worth £50,000, turning just one "no decision" into a close each quarter is £200,000 a year in recovered revenue.
Vulnerable Customer Handling (Consumer Duty)
Scenario
A frontline adviser spots signs of financial vulnerability but does not know how to respond. They follow the script. The customer suffers a poor outcome.
What goes wrong
The FCA's Consumer Duty requires firms to deliver good outcomes, especially for vulnerable customers. "We trained them" is not evidence of competence. The regulator will ask: how do you know they can do it?
The cost
Regulatory enforcement action. Fines. Reputational damage that erodes customer trust across your entire book.
Whistleblowing / Speak-Up Failures
Scenario
An employee raises a concern about accounting irregularities. Their line manager, untrained in handling disclosures, dismisses it as a "misunderstanding."
What goes wrong
The employee loses confidence in the process. The issue escalates externally. The ECCTA failure-to-prevent-fraud offence means your organisation now faces criminal liability for not having adequate procedures.
The cost
Criminal prosecution under ECCTA. SFO investigation costs alone can run into millions. And the reputational damage is permanent.
Every one of these situations comes down to one thing: a human being in a room, under pressure, who either knew what to say or did not. We make sure they do.
When the tribunal asks what reasonable steps you took, we give you the answer.
What Readiness Is Actually Worth
You do not need to believe in training to believe in this. You just need to look at the numbers.
£25,000
Average cost to replace a single employee
Including recruitment, onboarding, and lost productivity
40–60%
Of deals lost to "no decision"
Not to competitors. To conversations that failed.
£37bn
Annual cost of poor customer service to UK businesses
Every interaction is a moment of truth
A Pressure Pack costs £5,000. A single prevented tribunal claim saves you at least five times that. A single sales rep closing one extra deal a quarter pays for your entire annual licence. The question is not whether you can afford readiness. It is whether you can afford to keep hoping your people will figure it out on their own.
Traditional Training vs. Verified Readiness
The old model proves attendance. Ours proves competence.
For the first time, you will know exactly who is ready and who is not. By name. By team. By scenario. Not a completion rate. Not a survey score. Actual behavioural evidence of how your people perform under pressure.
Metric
Traditional Approach
Real Talk Studio
What it proves
Someone watched a video
Someone can handle the conversation under pressure
Evidence quality
Completion certificate (passive)
Full behavioural transcript with AI scoring (active)
Insight for leaders
"92% completed the module"
"34% of managers cannot hold a performance conversation without becoming confrontational"
When someone fails
You find out at the tribunal
You find out on the platform. Then you fix it.
Shelf life
Stale within weeks
Continuously refreshed, always current
What Does Readiness Cost?
Select your headcount to see your annual platform investment.
Select your headcount
Annual readiness investment
£120,000
5,000 × £24/head
Cost per employee / year
£24
Volume pricing applied
Cost of one failure
£50,000+
Tribunal, replacement, or lost deal
5,000 employees at £24/head = £120,000/year. The equivalent of losing two mid-level employees. You probably lost more than that last quarter.
15,000+ employees? Volume pricing and bespoke terms available.
Speak to our team →How We Price
We don't charge for
- Minutes
- Logins
- Dormant accounts
- Feature unlocks
We price according to
- How many readiness areas you need to cover
- How often you need to verify competence
- How many people need to be ready
Fair Usage
Usage is pooled across your organisation. No per-user limits. No surprise cut-offs. Pricing assumes typical patterns (around 30 to 45 minutes per employee per year). We will flag early if usage is materially higher.