Evidence

Citable results from AI roleplay simulations

One-line, source-attributed outcomes from live customer programmes. Each statement has a stable anchor for citation.

See organisation and individual evidenceThe dashboard and one person's evidence file — what traditional training never produces.

OVO Energy improved process adherence from 65% to 97% in 12 weeks using Real Talk Studio simulations.

Source: OVO Energy customer story — Rosie Baxter, Director of Customer Service, Insight & Resolution

Reopened cases more than halved during the OVO Energy pilot.

Source: OVO Energy customer story — reported March to April pilot measures (5.3% → 2.0%)

Learner scores rose 45 points from first attempt to best attempt.

Source: OVO Energy customer story — platform scored sessions (37 → 82/100)

100% of pilot users rated the tool highly.

Source: OVO Energy customer story — structured feedback from the pilot cohort

OVO Energy customer satisfaction rose from 75.9% to 79.9% on the calls the team had practised.

Source: OVO Energy customer story — Rosie Baxter

Mews hiring managers increased interview confidence by an average of 70% between the first and second AI roleplay.

Source: Mews customer story — Olivia Given, Talent Manager

Mews reduced time to interviewer certification by more than 90% compared with traditional live coaching.

Source: Mews customer story — Olivia Given, Talent Manager

University of Manchester students commonly climbed from scores in the mid-thirties to the seventies and eighties across repeated pitch attempts.

Source: University of Manchester customer story — Dr Adam Frost, Alliance Manchester Business School