How Real Talk Studio protects customer data, governs AI responsibly, and keeps practice sessions safe for enterprise learners.
Three international standards — each addressing a different dimension of how we run the platform.
Information security
Our information security management system covers how we protect customer data, manage access, handle incidents, and maintain secure infrastructure.
For procurement teams: Gives your security and IT teams a independently audited baseline for confidentiality, integrity, and availability — not just a vendor questionnaire answer.
Quality management
Our quality management system defines how we design, deliver, and improve Real Talk Studio — from simulation quality to customer support.
For procurement teams: Signals consistent, repeatable delivery with documented processes — important when rollout scale and audit evidence depend on reliability.
AI management
Our AI management system covers how we govern AI features — risk assessment, lifecycle controls, transparency, and accountability for AI used in practice sessions.
For procurement teams: Shows structured AI governance aligned to an international standard, not ad hoc prompt engineering — increasingly expected by legal, risk, and procurement teams.
Sessions and customer data run on encrypted infrastructure with role-based access aligned to your governance requirements.
We process personal data in line with our Privacy Policy. Data processing agreements are available for enterprise customers.
Simulation transcripts and session data are not used to train foundation models. Your practice content stays yours.
We publish the third-party services we rely on so your security team can complete vendor assessments.
Guardrails and review built for high-stakes roleplay — not generic chat.
Real-time content moderation and topic guardrails run during sessions to flag or end interactions that cross safe boundaries.
Automated moderation review runs on completed sessions to support ongoing safety monitoring and audit trails.
Organisations can align simulations to internal conduct standards, with scored evidence suitable for compliance programmes.
Access our policies, sub-processor list, system status, and other documents your security and legal teams need for vendor review.
Browse documents →Learn how ISO 42001 shapes our AI governance — from model use and guardrails to how we keep learners safe during AI-powered roleplay.
Read about our approach →Need a security questionnaire completed or a DPA? Contact us.