Customer service and contact centres
Speed to competency for new agents.
Referral programme
Earn up to £10,000 for an introduction.
Know an organisation that needs its people ready for hard conversations? Make a warm introduction. When the deal closes, you receive 10% of the first-year contract value: £2,000 minimum, up to £10,000. You also receive a free studio of your own from day one, deal or no deal.
Worked example
10% referral feeFirst-year contract £20,000£2,000
First-year contract £50,000£5,000
First-year contract £100,000+£10,000
Paid
Within 30 days of cash received
Included
Free studio · 10 practice hours
Fee capped at £10,000 · Minimum £2,000 · First-year value only
£10,000
Maximum per referral
10%
Of first-year contract value
£2,000
Minimum — contracts start at £20,000
30 days
Paid after cash is received
Your introductions join programmes at
Who this is for
Coaches, consultants, and practitioners already inside the room
Independent coaches, consultants, and L&D or HR practitioners who work inside organisations that hire in volume and need people competent fast.
If your clients talk about ramp time, call quality, new managers who avoid feedback, or having to prove that training worked, you already know who to introduce.
- Independent coaches
- Management consultants
- L&D practitioners
- HR and people partners
Who converts
Where we win
We win where an organisation hires in volume, needs fast speed to competence, and has to verify that competence. Four places we do our best work.
Leadership development
New managers and high-potential programmes, giving feedback.
Conduct-risk conversations
Harassment, anti-bribery, fraud, with evidence to show for it.
Sales enablement
Cold calling, negotiation, closing.
65% → 97%
Direct Debit adherence in 12 weeks
Clients include OVO Energy, Thales UK, MiQ Digital, Zinnia and KAO. OVO Energy took direct-debit process adherence from 65% to 97% in twelve weeks and called the output “evidence I can take to the board, not a completion certificate.” That is the kind of result your introduction leads to.
Source: Rosie Baxter, Director of Customer Service, Insight & Resolution, OVO Energy
How it works
RegisterFour steps from registration to payment
A warm introduction, registered first. We run the sales process and keep you informed at each stage.
Step 01
Register
Complete the short registration form. We send the one-page agreement and set up your studio.
Step 02
Tell us before you introduce
Email the organisation and the person you have in mind. Within two working days we confirm whether it is clear: not an existing client, not already in conversation with us.
Step 03
Make the introduction
An email intro or a three-way call with someone who can buy. We take it from there and keep you posted on progress.
Step 04
Get paid
When the first contract at £20,000 or more closes and the client pays, you invoice us for 10%. Paid within 30 days of the money landing.
What you earn
10% of first-year value, paid on cash received
Paid on cash received
If the client pays in instalments, you are paid alongside each one.
Pilots count
If your introduction starts on a pilot and upgrades to an enterprise contract within 12 months, you are paid on the upgrade.
First-year value
Commission is calculated on the first-year contract value. Renewals and expansions are not included.
Referrer studio
Included10 hours
of practice time, from day one
- Full access to the live platform
- New features as they ship
- Run a scenario for the organisation you are about to introduce
Your free studio
A studio of your own from day one
Every registered referrer receives a Real Talk Studio account with 10 hours of practice time. No deal required.
Use it to try the platform, see new features as they ship, and run a scenario for the kind of organisation you are about to introduce. You will know what you are talking about, because you have done it.
Not for commercial use
No delivering to your own clients, no charging for sessions. If you want to build Real Talk Studio into your own practice, that is a partner conversation, and we would like to have it.
The fine print
What counts as a referral?
A referral is a warm introduction to a named person who can make the buying decision. A name, a list, or “you should talk to Real Talk Studio” is not one.
Do I register before I introduce?
Yes. Register the referral before you introduce. First registered wins.
Which organisations do not qualify?
Existing clients, organisations we have spoken to in the last six months, and accounts covered by a partner agreement do not qualify. We will confirm this when you register the referral.
How long does the introduction stay valid?
The contract must close within 12 months of your introduction.
What contract value is paid on?
First-year contract value only. Renewals and expansions are not included. Pilots count: if your introduction starts on a pilot and upgrades to an enterprise contract within 12 months, you are paid on the upgrade. If the client pays in instalments, you are paid alongside each one.
Do I need to disclose that I am a paid referrer?
Yes. Tell the person you are introducing that you are a paid referrer. No exceptions.
Can I refer my employer, or an organisation I influence?
You cannot be employed by, or influence purchasing at, the organisation you refer. Where a client’s procurement rules prohibit referral fees, we cannot pay one.
How am I paid?
You invoice Real Talk Studio and handle your own tax.
Get started
Register for the referral programme
Registration takes under a minute. We reply with the one-page agreement and your studio access details within two working days.
One-page agreement
Plain-English terms. Nothing to negotiate.
Studio access
10 hours of practice time, set up on registration.
Clearance in two working days
Register each referral and we confirm it is clear before you introduce.
ISO 27001:2022
ISO 9001:2015
ISO 42001:2023
Certificate No. 517972026