The Human Risk Defence Platform

When the Board Asks "Did We Take Reasonable Steps?"

What Will You Show Them?

Not training. Not content. Not courses. Pressure-tested rehearsal for the conversations that decide revenue, regulatory exposure, and reputation.

Trusted by Regulated Enterprises Globally

OVO EnergyMewsCentrient PharmaceuticalsMolton BrownMIQ
The Defensibility Gap

In a tribunal or a regulatory review, knowledge is not enough. They'll ask for proof of competence.

Regulators have stopped accepting tick-box compliance. The question is no longer "did you provide training?" — it's "can you prove your people could stop the harm?"

What You Have Today

Attendance. Not Assurance.

  • ×Video modules and multiple-choice quizzes
  • ×Completion certificates presented as "proof"
  • ×Annual refreshers forgotten in weeks
  • ×Passive content that can be clicked through
  • ×No visibility of behaviour under pressure
  • ×No defensible evidence when something goes wrong

When scrutiny comes, LMS logs do not prove competence. They prove someone watched a video.

What Scrutiny Actually Requires

Pressure-Tested. Verified. Defensible.

  • Live AI video simulations that recreate real risk moments
  • Participants must respond out loud — no scripts, no guessing
  • Behaviour tested under emotional and cognitive pressure
  • Instant scoring with transcript-level evidence
  • Verified pass/fail thresholds aligned to conduct standards
  • Audit-ready data exportable for regulators or tribunals

When scrutiny comes, you don't show attendance. You show proof of performance.

The Legal Bar Is Rising.

"Did you provide training?""Did you take reasonable steps to prevent harm?"

In Allay (UK) Ltd v Gehlen (2021), the EAT ruled brief, outdated training was insufficient to establish a "reasonable steps" defence. Attendance did not equal protection.

Don't Take Our Word For It. Take Theirs.

The Research Is Clear. The Old Approach Doesn't Work.

We didn't invent this problem. Researchers, regulators, and tribunals have been documenting it for decades.

Peer-Reviewed Research

The Behaviour Gap

Harassment training improves knowledge — but has almost no measurable effect on workplace behaviour.

Roehling et al., 2022 — Personnel Psychology (meta-analysis)

Why it matters: Your people can pass a quiz and still freeze in the moment. Knowledge without practice is not a defence.

Regulator Finding

The EEOC Verdict

After reviewing 30 years of evidence, the EEOC concluded that traditional training "has not worked as a prevention tool."

EEOC Select Task Force on Workplace Harassment, 2016

Why it matters: The single largest review of compliance training effectiveness, conducted by the regulator itself, found no evidence it prevents harm.

Workplace Research

The Gallup Finding

Only 1 in 10 employees say compliance training changed how they actually work. Employees who receive poor training are indistinguishable from those who received none.

Gallup Workplace Research

Why it matters: If your training isn't changing behaviour, it's not reducing risk. It's consuming budget.

Peer-Reviewed Research

The Active Learning Advantage

Across 225 studies, people in passive instruction were 55% more likely to fail than those who practised actively.

Freeman et al., 2014 — Proceedings of the National Academy of Sciences

Why it matters: Watching a video is passive. Responding under pressure is active. The science is unambiguous about which one works.

This is why we don't build courses. We build pressure tests — because the evidence says that's what changes behaviour.

Defensible Performance

We Don't Sell Training. We Help You Build a "Reasonable Steps" Defence.

Three pre-built simulation packs. Each one tests real behaviour under pressure, captures full transcripts, and generates the audit-ready evidence your regulator, tribunal, or board will ask for.

Pack 01

CONSUMER DUTY

Verify Good Outcomes Under Scrutiny

For: Chief Risk Officer, Head of Conduct

The Promise

Prove "Good Outcomes" in high-risk customer interactions.

Simulations

  • Vulnerability Identification
  • Affordability & Forbearance Decisions
  • Complaint De-escalation
  • Suitability Verification
Pack 02

MANAGER CONDUCT

Defensible Intervention Under the Worker Protection Act

For: Employee Relations, General Counsel

The Promise

Policies do not prevent claims. Manager behaviour does.

Simulations

  • Harassment First Response
  • Active Bystander Intervention
  • Anti-Retaliation Safeguards
  • Fair Performance Conversations
Pack 03

DATA & INFOSEC

Secure Decisions Under Social Engineering Pressure

For: CISO, DPO, General Counsel

The Promise

Cyber incidents rarely begin with broken code. They begin with pressured human decisions.

Simulations

  • Identity & Verification Discipline
  • Third-Party Risk Handling
  • Internal Data Governance
  • Breach Response — First 15 Minutes
Performance Under Scrutiny

Recreate the Real Moment

Live AI video conversations that interrupt, escalate, and apply pressure — just like the real world.

No Scripts. No Guessing.

Participants must respond out loud. If they can't say it under pressure, they don't pass.

Stress Builds Real Capability

We test behaviour — not policy recall — in high-risk scenarios aligned to your exposure.

Instant, Verifiable Evidence

Every simulation generates transcripts, behavioural scoring, and pass/fail verification.

Safe Failure. Real Protection.

Better to fail in simulation than in front of a regulator, tribunal, or customer.

Readiness Intelligence

The Evidence Dashboard Your Board Will Ask For.

Real-time visibility into workforce capability. Identify gaps before they become incidents. Export audit-ready evidence with one click.

Risk exposure by department
Pass/fail rates per scenario
Remediation tracking
Audit-ready transcripts

Compliance Intelligence

Operational Readiness Dashboard

Last scan: 2 hours ago
Protected
Risk Reduction
67%
vs. pre-simulation baseline
Verified Ready
2,847
of 3,200 employees
Gaps Identified
23
remediation in progress
Audit Transcripts
8,432
exportable records

Vulnerability Scan by Risk Vector

View All
Anti-Bribery & Corruption
88%pass rate
12% flagged for retraining↓ 8% from Q3
Data Protection (GDPR)
76%pass rate
Authority Bias vulnerability detected↑ 24% from baseline
Consumer Duty
92%pass rate
Vulnerable customer ID verified↑ 31% from baseline
Harassment Prevention
68%pass rate
⚠ Bystander intervention gapRemediation active

Regulatory Readiness Score

84/100
Worker Protection ActCompliant
FCA Consumer DutyCompliant
GDPR Art. 39In Progress

Readiness Locker

Simulation Transcripts8,432 sessions • 156 hours
Competency ScoresPer employee • By risk vector
Remediation EvidenceGap identification • Retraining logs

Built so that when the regulator, tribunal, or board asks "what did you do?" — you have a one-click evidence export. Not a spreadsheet. Not an LMS log. A defence file.

The Conversations That Create Liability

Three high-stakes moments your teams face every week — and have never practised once.

Each scenario recreates a real risk moment. Your people must respond live. Every word is captured, scored, and stored as evidence.

Simulation
~10 min

"I'm choosing between heating and eating."

Consumer Duty Readiness

A customer calls about a missed payment. Midway through, they reveal they're skipping meals. Your agent has 30 seconds to shift from "collections script" to vulnerability protocol. Do they catch the signal?

What's tested:

Vulnerability IDScript overrideForbearance offer
Simulation
~10 min

"It was just banter. Don't make this a thing."

Leadership Readiness

A team member reports an uncomfortable comment from a colleague. The accused says it was a joke. The manager must respond in real-time without dismissing, escalating too fast, or creating retaliation risk. Do they freeze?

What's tested:

First responseImpartialityAnti-retaliation
Simulation
~10 min

"I need that client list now. The CEO is waiting."

Data & InfoSec Readiness

A senior VP calls demanding an unredacted customer export for a "board presentation." They're impatient, name-dropping the CEO, and pushing to bypass normal channels. Does your staff hold the line?

What's tested:

Authority resistanceVerificationEscalation path

These aren't edge cases. They're Tuesday.

Deploy all three simulations to your team — or build your own in under two minutes.

Roleplay Builder

Bespoke Simulations. Your Policies. Your Risk Profile.

Every organisation has exposures the standard packs don't cover. The Builder lets you create a custom simulation in under two minutes — calibrated to your policies, scored against your conduct standards, with the same audit-ready evidence output.

Describe the risk moment. Deployed in minutes.

Outline the scenario. AI generates the simulation, avatar, and scoring criteria — aligned to your policies.

Score against your conduct standards.

Define the specific behaviours you need to verify. The AI scores against your criteria, not generic benchmarks.

Results feed your evidence dashboard.

Every custom simulation generates the same audit-ready transcripts, scores, and exportable evidence as pre-built packs.

Roleplay Builder

Custom Scenarios

Auto-Save
The Urgent Board Report - Data Leak Pressure
James K.Impatient, Senior
High
VP calls demanding unredacted customer data for a "board presentation." Name-drops the CEO. Staff member must verify identity, refuse bypass, and escalate correctly...
Verify caller identityRefuse data bypassCorrect escalation+ Add criteria
AI-powered generation
Est. build time: <2 min

"We designed every output — transcripts, scores, remediation logs — to help you evidence 'reasonable steps' before you're asked to."

The Next Claim Is Already on the Calendar. The Question Is What Evidence You'll Have.

Scalable for 5,000+ employees. Deploys in days, not months.