Blog

High-stakes conversations, with evidence

Writing on AI roleplay, manager conversations, and how teams generate scored, audit-ready proof of competence.

Pinned

Research

What makes a great AI roleplay? We did the research.

We tested the AI models underneath every roleplay platform on conversational realism, response speed, and feedback quality — then published the scores.

Read the benchmark

16 models · August 2026

  1. 1GPT-4.185
  2. 2Gemini 3.5 Flash-Lite84
  3. 3GPT-5.4 Mini (none)82
The harassment policy benchmark: what ten of Britain's biggest employers actually tell a manager to do

Compliance

The harassment policy benchmark: what ten of Britain's biggest employers actually tell a manager to do

Ten large UK employers scored on four questions the October 2026 duty makes unavoidable. See the table, check your policy, or run the six-question self review.

Toby Sinclair
All reasonable steps: the October 2026 duty

Conduct risk

All reasonable steps: the October 2026 duty

The duty to prevent sexual harassment becomes all reasonable steps on 30 October 2026. What people and compliance leaders need to evidence.

Toby Sinclair
Handling a sexual harassment complaint

Conduct risk

Handling a sexual harassment complaint

How to handle a sexual harassment complaint: first conversation, interview with the accused, investigation training, and the whistleblowing change.

Toby Sinclair
How to evidence all reasonable steps

Conduct risk

How to evidence all reasonable steps

A reasonable steps checklist for boards asking what you have done. Every item maps to evidence, including practised conversations.

Toby Sinclair
Sexual harassment risk assessment

Conduct risk

Sexual harassment risk assessment

A sexual harassment risk assessment template that covers environments and conversations — which roles handle complaints, colleagues, or abusive customers.

Toby Sinclair
Sexual harassment training for managers

Conduct risk

Sexual harassment training for managers

Sexual harassment training for managers that counts as a reasonable step: not annual e-learning, but proof they can have the conversation after the banter.

Toby Sinclair
Third-party harassment: October 2026

Conduct risk

Third-party harassment: October 2026

Third-party harassment liability starts 30 October 2026. What it means for customer-facing employers, phone agents, and the conversation in the moment.

Toby Sinclair
Training Audit: How to Evidence It Worked

Compliance

Training Audit: How to Evidence It Worked

How to run a training audit that evidences more than attendance: Kirkpatrick levels, Level 3 examples, and a harassment-prevention worked file.

Toby Sinclair
Worker Protection Act Reasonable Steps

Compliance

Worker Protection Act Reasonable Steps

Worker Protection Act reasonable steps for UK harassment-prevention training: what EHRC asks, why e-learning is a weak step, and how to evidence practice.

Toby Sinclair
October 2026: The Five Conversations the Worker Protection Act Will Put on Trial

Compliance

October 2026: The Five Conversations the Worker Protection Act Will Put on Trial

From October 2026, all reasonable steps will test five conversations most managers have never practised. What the Worker Protection Act puts on trial.

Toby Sinclair
Worker Protection Act: All Reasonable Steps and the End of Tick-Box Training

Compliance

Worker Protection Act: All Reasonable Steps and the End of Tick-Box Training

The Worker Protection Act ends tick-box harassment training. October 2026 will test whether managers can handle a disclosure, not just watch a video.

Toby Sinclair
Audits: How to Make Your Culture Toxic

Compliance

Audits: How to Make Your Culture Toxic

Audit season does not reveal culture. It creates one. How regulated firms turn inspection into fear, performance, and a pretence nobody can name.

Toby Sinclair
Compliant and Compassionate: The Skill Nobody Teaches

Compliance

Compliant and Compassionate: The Skill Nobody Teaches

Compliance treated harm as a knowledge gap. The skill nobody teaches is holding a hard conversation that is both compliant and compassionate.

Toby Sinclair
The Employee Handbook is Dead: Fixing HR Compliance with AI and Interactive Roleplay

Compliance

The Employee Handbook is Dead: Fixing HR Compliance with AI and Interactive Roleplay

The employee handbook no longer carries culture or liability. Why HR compliance needs practised conversations, not another unread policy PDF.

Toby Sinclair